It depends on where you are. Orders processed here will take 2-8 business days to arrive. Whether you are in Germany or somewhere else in Europe.
Our logistic partner ITG uses DHL to send your goods to you.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Within Germany, it's free and you'll receive a return note with your products. Unfortunately, outside of germany you have to pay for your return for now. But we are working on that.
Yes! All our products are made from the finest materials and will age in a natural way. Shiny and crackled effects will remain for years without losing their glamour and effect.
You can contact us through our contact page! We will be happy to assist you.